[Resolved] Turboshopp — Fake mobile And Scratch in display | |||||
Order number t6357 i ordered the 3310 mobile from your turboshopp website the product picture and quality is not same as you mentioned or advertised shows the picture of nokia 3310 when the product is delivered is local chinese mobile phone i ordered two quantity in good faith when i open phone one set is screen damage i want a full refund for the product because it is what i ordered and it is clear example of false advertisement your doing falsely advertised please get back me as soon possible contact number [protected] Was this information helpful? | |||||
Jul 10, 2017 Complaint marked as Resolved Fake | |||||
 1 Comment | |||||
Greetings!!
Firstly, we apologize for the inconvenience.
Please be informed that we are a genuine marketplace and we value our customers. The product purchased by you is Model 3310 mobile phone. The product comes with 6 months seller warranty covering you on battery life and handset performance.
Other specifications of the product are mentioned in the description https://turboshopp.com/collections/mobiles-phones/products/a-3310-mobile-6-month...⇄
As a consumer, you have all rights to take the help of consumer forum but request you to please be informed on the below facts.
1. We have clearly mentioned on our website and all related promotions that the phone model is 3310 (not communicated about any internal brand names) and it comes with 6 months warranty.
2. Any kind of functional problem with the phone will be resolved with 6 months seller warranty.
Kindly write to us for any concerns.
Thanks & Regards,
Turboshopp Team