Turboshopp — Fake product nokia 3110

Address:Hyderabad, Andhra Pradesh, 500016
Website:turboshopp.com

Sir, i have purchased mobile handset nokia 3310 and my order no. T25013 through online shopping portal turbooshop on 05/07/17 (1july). Its delivered me on 11/07/17 (07 july). They send me duplicate mobile handset with out invoice number with charged gst on 05/07/17. They clearly cheat customers as well as government through selling duplicate items & collecting tax via fake invoices. I request you to kindly please look into this matter & take strong necessary action against this fraud online portal company i. E. Turboshopp
Here i have attach the proof of invoice.
+1 photos
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Hello sir. I order samsung 313 mobile on their website but they send me fake china mobile name greenberry which is totally beyond my order on date 10/7/17.My order no is T33807.please take strict action about fake online portal and kindly refund my money .i attach photo of bill amd fake mobile phone.

turboshopp's reply, Jul 14, 2017
Dear sagar tamrakar,
Greetings!!

Firstly, we apologize for the inconvenience.
Please be informed that we are a genuine marketplace and we value our customers. The product purchased by you is Model 3310 mobile phone. The product comes with 6 months seller warranty covering you on battery life and handset performance.
Other specifications of the product are mentioned in the description https://turboshopp.com/collections/mobiles-phones/products/a-3310-mobile-6-months-warranty
As a consumer, you have all rights to take the help of consumer forum but request you to please be informed on the below facts.

1. We have clearly mentioned on our website and all related promotions that the phone model is 3310 (not communicated about any internal brand names) and it comes with 6 months warranty.

2. Any kind of functional problem with the phone will be resolved with 6 months seller warranty.
Kindly write to us for any concerns.
Email [email protected]

Thanks & Regards,
Turboshopp Team
I have ordered Nokia 3310 from this site and they have delivered a fake mobile phone .I request you to take a strict action. Now I em sending email to them and they are not replying to the same .please take some action and refund my money back.
Pic attach

turboshopp's reply, Jul 25, 2017
Dear sagar tamrakar,

Greetings!!

We have mentioned that the product name is 3310, it is a new unbranded phone and comes with 6 months warranty. It is provided by Warranty Value.This is not Nokia mobile.

Please let us know if you have any concerns. Email id: [email protected]

Thanks & Regards
Turboshopp Support
The product i have buied was only a copy of original its fake i want to return the product.
turboshopp's reply, Jul 25, 2017
Dear Gaurav,

We apologize for the inconvenience. Request you to provide us with your purchase order number or registered mobile number so that we can address your concern immediately.
Please write to us at [email protected] for any clarification or assistance.

Thanks & Regards,
Turboshopp Team
Same did wid me..this turboshop is a fraud company...they r cheating people and noone taking action against them...

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    Hyderabad
    Andhra Pradesh
    India
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