Turmatch.com — membership

I am already a premium member my membership id is 29652 still i am being repeatedly asked to take membership and due facilities are not being provided please do the needful sometimes my profile is informed to be in complete again the message comes that no now your profile is updated and is complete every time a message appears on the screen that your registration is completed successfully on 14/09/2017 every thing is confusing and in spite i deposited inr 2500 i am not being given the services thanks again