TVC Skyshop — Mobile Nuclear sx 5.3’ SN : SP[protected] Display not proper working send to warehouse mobile not repair

Nuclear sx5.3' smart phone from TVC Sky Order Date- 26-Aug-2013 08:32:04 AM Order Confirmation Number:[protected] and it was delivered on time. but after 10 months display was not working. I sent it for repairing TO, TVC NETWERK LTD, GLOBAL COMPLEX, ‘’O’’ BULIDING GALA NO-1 & 2, OWALI VILLAGE-BHIWANDI, DIST-THANE-421302 through dtdc courier on dated 23/6/14 consignment no-v17381886 and they not confierm he is received or not. no any contact no. many times call to customer care did'nt response he said wait for service centre.reply. pls take action for repair urgently.udairajrawat from-greater noida. Reply from customer care- Mr.yadav mobile no is:[protected] call us from customer care he said ur mobile is not repair .so all money to refund in ur ICICI bank Boisar Branch account no& name: Udairaj Rampal Rawat A/c no is:[protected]. pls urgently refund all money. above my a/c no. don't delay.-Regards-udairaj Rawat([protected])
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Complaint comments 


Dear Sir,

Greetings from TVC!

Thank you for placing the order on TVC skyshop!! We appreciate it!

This is in regards to your product repaired and dispatched from our end, on date 13th Sep 2014.

Please find the below mention dispatch details for your reference:


Date Time Status at Status
13/09/2014 14:43:18 MBC THANE Item bagged for NSH MUMBAI
15/09/2014 11:41:05 MBC THANE Bag Despatched to NSH MUMBAI
16/09/2014 09:51:21 NSH MUMBAI Bag Received
16/09/2014 10:00:29 NSH MUMBAI Bag Opened
16/09/2014 10:00:29 NSH MUMBAI Item Received
16/09/2014 13:02:43 NSH MUMBAI Item bagged for NSH GHAZIABAD
16/09/2014 17:28:35 NSH MUMBAI Bag Despatched to NSH NEW DELHI
18/09/2014 13:09:34 PALAM TMO Bag Received
18/09/2014 16:47:31 PALAM TMO Bag Despatched to DELHI RMS
18/09/2014 20:46:18 DELHI RMS Bag Received
19/09/2014 00:51:47 DELHI RMS Bag Despatched to NSH GHAZIABAD
19/09/2014 06:57:12 NSH GHAZIABAD Bag Received
19/09/2014 07:11:31 NSH GHAZIABAD Bag Opened
19/09/2014 07:11:34 NSH GHAZIABAD Item Received
19/09/2014 09:30:31 NSH GHAZIABAD Item bagged for Vasundhra S.O
19/09/2014 13:23:10 NSH GHAZIABAD Bag Despatched to Vasundhra S.O
20/09/2014 09:18:29 Vasundhra S.O Bag Received
20/09/2014 09:18:51 Vasundhra S.O Bag Opened
20/09/2014 09:18:52 Vasundhra S.O Item Received
20/09/2014 16:13:00 Vasundhra S.O Delivery Attempted: Door Locked-Intimation Served

Should you have any queries or require any help, you can either mail us on [protected] or call us on our contact helpline no: [protected]/15.

Thank you for your time at TVC. Have a Good day!

Jyoti Ghag.

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