TVS Credit Services Ltd — Not availed two wheeler loan from TVS credit but my cibil reflects a loan from you

Dear TVS credit services

I am N Bharath Kumar not availed any two wheeler loan from you but my cibil reflects that I availed a loan of amount RS68000/- with account no KA3110TW0017167 and overdue.with this I could not avail any loan from banks.I need an immediate action from your side