TVS Credit Services Ltd — Regarding Not Issuing NOC even after EMI payments completion

I am writing this in great disappointment and regret for choosing TVS Credit. In 2020 i bought a bike (Star City Plus ES DT BSVI- Dual Tone) at Sri Balaji TVS Showroom, 15-2474, Palamaner Road, Chittoor, Andhra Pradesh -517001. I choose TVS Credit as my Loan option and paid my EMI’s in right time. In August, 2021 I officially completed my EMI payment and cleared the payments. After clearing EMI, I requested for the NOC from the respective authority person. He conveyed that the NOC will be sent to my address within 10 days. Its been more than 3 months, I still didn’t get the NOC. The response of the authority is not at all good during the requesting process. I am asking for the grant of NOC either in Physical form or in Electronic form. I bought the bike for my father, now after all paying that EMI and clearing this. I just want a NOC which clearly will be said as that the bike is my own now and I no longer needed to pay any EMI.

I am attaching the details of the loan agreement below and also requesting to grant the NOC as soon as possible.

Name: U Sunil
BIKE: TVS STAR CITY PLUS ES DT BSVI-Dual Tone
Loan Agreement Number : AP3019TW0094656
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