TVS Credit Services Ltd — Two wheeler finance forces to buy two years insurance and uses threats

Address:491001
Website:www.tvscredit.co.in

I bought tvs jupiter on last friday viz.17 march 2017 on finance through tvs credit ltd. At the time of producing quotation and whole process of buying the vehicle no such statement was made about 'buying insurance of 2nd year being compulsory'.
Uddenly today viz. 24 march 2017 company executive named ajay sinha (Mob:- [protected]) called and asked reason of denying purchase of insurance for 2nd year to which i replied 'i don't need it'. Then he started arguing in rude and unprofessional threatening 'if you don't buy insurance for 2nd year i will cancel the lease. " on asking about the reason behind such compulsion he said if any accident happens to the vehicle before all the instalments are paid' customers don't pay the rest of the instalments so this is companies way of being safe against such mishaps. Between all this he also took kapil yadav (Mob:- [protected]) who also spoke in rude and informal language' he also happens to do so in person while chewing gutkha viz. Repeatedly gets spat on us while he talks. After such threats i was forced to say yes to the purchase of insurance for 2nd year.
After this scenario i called tvs credit helpline i asked about if there is any such cumpulsion.. They said there are no such transaction structures and asked to email whatever happend to the cumpany...
Kindly take the matter in notice and cancle the purchase of 2nd year's insurace. Also as i'm being harassed by your company executives i am helpless and prompted to report this matter to consumer forum...
Waiting for your reply
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Durg, Chattisgarh
    India
    File a Complaint