[Resolved] Tvs Motor Company — abhishek tvs service center - are not responding to my calls even after making mistake during my servicing of tvs jupiter | |||||
I had given my bike tvs jupiter for servicing at tvs abhishek service center in asalpha on jan 22, 2017 in the morning around 10.30 am. I was told for replacing my battery for self start as it was not working and they changed along with some more parts due to which now my bike is stuck in office basement parking and towing cant happen due to office restriction. Hence i requested the abhishek tvs center to send a mechanic as the distance is not far from the place only 3.5 km away from the service center to come and check my bike. They are not ready to send the mechanic and even after complaining multiple times to them and also adding a request on customare care toll free there isnt any response from the company. Even the owner of the service center is not picking up the phone nor responding back. This is simply an irresponsible behavior from the service center and i am feeling totally helpless right now when they are not sending anyone to fix my bike Was this information helpful? | |||||
Feb 24, 2018 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support Jan 24, 2018 TVS Motor Company Customer Care's response Dear Pooja, We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern. Warm Regards, TVS Motor Company | |||||
Add a Comment | |||||
16%
Complaints
5290
Pending
0
Resolved
825
+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
Post your Comment