Tvs Motor Company — agency taken money but they are not giving bike as well as money

Address:

Indubaala TVS agency(1-60/8, Anjaiah Nagar, Gachibowli, Hyderabad - 500032, Near Radisson Hyderabad Hitec City), Hyderabad, Telangana, 500032

Hi team,
This is grievance against indubaala tvs agency (1-60/8, anjaiah nagar, gachibowli, hyderabad - 500032, near radisson hyderabad hitec city).
I have made the full payment by online transfer to indubaala account on 16th nov 2019, they promised they will give bike on 22nd nov 2019.
When i went to there agency they said their manager (Satish) has dne some fraud.
They need 2-3 day to relove this issue, said by new manager (Sudhaker reddy [protected]) and they promised like either they will give bicke or money on 28th-nov-2019.
But when i call to their new manager on 28th - nov-2019, they told like they don't have bike to deliver as well as they can't return money.
They are just giving excuses to return the money at a later date.

Please help me to get bike or money.

Agency details - indubaala tvs agency (1-60/8, anjaiah nagar, gachibowli, hyderabad - 500032, near radisson hyderabad hitec city)
Agency phne no - [protected], +[protected], [protected].

My details -
Name - neeraj kumar dwivedi
Mobile - [protected]
Email id - [protected]@gmail.com