Tvs Motor Company — apache rtr 160/ for insurance claim

Address:

Alambagh, Lucknow, Uttar Pradesh, 226005

I am using the brand of tvs (Apache rtr 160). My bike's meter has been broken. So i wated to claim my insurence. For that i went to bhavya motors at alambagh, so much tim i have visited the service centre, service manager sri govind singh and sri firaz ahmad making excuses and said that, "aaj server nahi chal ra hai to kabhi khte hai ki apko insurance company jana pdega to kbhi aj ho ni payga aap 7 din ke baad aiye". They have so much time to do so but don't have. I am feeling cheated from that and please make concern about that matter otherwise i am bound to go consumer forum. Waiting for a positive response.