[Resolved] Tvs Motor Company — broken spare part by service center and charges from us | |||||
Hi, Yesterday i have given my bike (Apache rtr 160, dl 7sbr 4279) for service at gk tvs parpargunj industrial area, they have broken a spare part called bolt of silencer and informed us that it's been broken by mistake and repair it from outside and today is the delivery date and when i came back to get my bike they have charged by that part from still i didn't understand that if something is happen by your service center why should i pay for that, its their fault when they have broken any spare part or anything of my bike, i have paid that bill but seriously i am absolutely not satisfied with the service and the way have have treated for their mistake, they should understand what mistake they did, so its a request to you that pls raise my voice and do the needful regarding the same otherwise this is such case where the loyalty got down and goodwill got decrease of tvs.. Thanks and regards Your valuable customer Basant singh negi Mob.-[protected] Was this information helpful? | |||||
Mar 15, 2018 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support Feb 12, 2018 TVS Motor Company Customer Care's response Dear Basant, We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further. Warm Regards, TVS Motor Company | |||||
1 Comment | |||||
Comments
16%
Complaints
5290
Pending
0
Resolved
825
+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
Pls. do need ful