Tvs Motor Company — Complaint About Service Centre

Address:

Lucknow, Uttar Pradesh

I am very much unsatisfied with service center from last two service, the only good factor is the mechanic Munna who always understand the value of old customer and does whatever is there under his capabilities. About my complaint I want you to know that my bike is single handed and well maintained which gives smooth ride as well as mileage upto 55-60 KMPL and its true, but due to careless attitude of other mechanic my bike’s mileage is disturbed also on my second last service the mechanic adjusted my accelerator cable such a way that every time when I turn handle right race of my bike increases randomly, this was supposed to be fixed on next service as I have told them the issue but problem remained same, this time service was also poor I never feel like my bike has been serviced. On giving feedback I received a call from Mr. Sharma who asked me to come so i went on last Saturday. There Munna checked my bike a told that accelerator cable replacement was required but Mr. Sharma asked me to pay why should I pay if it was damaged due to your mechanics fault. I have never gave my bike for servicing other than Munna but from last two services it was some other mechanic and still my problem is same please help. I hope you must me having some consideration for old customers. Model:Apache RTR 160 Registration: UP-32 CD8677 Serice centre: Speed Motors