[Resolved]  Tvs Motor Company — complaint against the responsible person of service centre, rainbow automotive pvt. ltd, lalpur dhamtari road, pachpedi naka, raipur. (cg).

Address:

Raipur, Chhattisgarh, 492001

To,
The concerned officer,
Tvs motor company ltd.
169/2, kanakpura road,
Jaraganaholli, j. P nagar
Bangalore - 560078

Subject : complaint against the responsible person of service centre, rainbow automotive pvt. Ltd, lalpur dhamtari road, pachpedi naka, raipur. (Cg).

Reference :-
1. Invoice no.- 200833, date - 05/06/2018
2. Job card no. -5264, scooty pep dlx purple
3. Frame no. Md 626ag1652k66512
4. Reg. No.- cg-04/ cl-8063.

Dear sir/madam,.
With reference to the subject cited above, the scooty pep in question was given for servicing purpose to the above service centre.
1. It is surprise to note that the vehicle was not in proper working/moving condition and lying in my home and not in running condition. Ie. Not in use since taken delivery from
Rainbow company, service centre.

2. When the condition of said vehicle was informed, they sent a meachanic to my home, the annoyed mechanic insisted to take back vehicle to service centre 5 km away from my home.

3. After re-delivery, the condition of vehicle was even worst than before.

4. The vehicle is not moving foreside and back side freely when engine is not started and the annoyed mechanic (Dewangan) developed a new complaint o[censored]nwanted sound like ' kat.. Kat.. Kat..' when i drived it and checked. Also he demanded some amount without cash memo for some said nut bolt which he changed.

Kindly look into the matter and instruct cocerned person of the service centre to remove the issue which they have developed.

Regards,
Rajeev ratna sharma
Raipur. Pin - 492001. (Cg).
Mo - +91- [protected]