[Resolved]  Tvs Motor Company — complaint of servicing at tvs balaji, service centre shastri nagar new delhi

Address:New Delhi, Delhi

Dear sir,

In reference to subject mentioned above i wish to bring in your kind notice that your employees has done fraud in servicing of my tvs jupiter dl1s y2981 on 17.04.2018 invoice no. 567.

Despite explaining the problems, when i got the scooter back from the service station in the evening, on returning from service station after 3 km my scooty stopped on the way, then i had to rush to road side mechanic to get it start. When he opened the body then it was found that it was full of dust inside, filter was not cleared, no proper servicing was done only outer body was polished.

And i have been charged full amount. There was very casual approach by the workers.
This caused me mental, physical and financial harrasment.

Therefore, it is requested that pls take needful action against responsible person.
Anoop kumar
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May 22, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
TVS Motor Company Customer Care's response
Dear Anoop,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
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