[Resolved]  Tvs Motor Company — defective model provided

Address:Mumbai City, Maharashtra

I buyed jupiter zx on 11/12/17. After using it for 2 months, it caused spondylolisis of hand through which we came to know that the model provided to us was defective. The treatment of spondylolisis has costed more than 50, 000/- still the seller is providing me the same defective piece. The model is in the service centre since 1 month. I wouldn't take the same defective model back. Instead provide me a fresh model and even provide me with the benifit of the hospital charges that took place for the treatment of spondylolisis ehich was caused due to your defective model.
-mahendra shah
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May 1, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Mar 23, 2018
TVS Motor Company Customer Care's response
Dear Mahendra,
We regret the inconvenience caused. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
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