Tvs Motor Company — faulty jupiter

Address:Thane, Thane, Maharashtra, 400615

Hi tvs motor,

There are two important things i have been chasing for since very long time.

Complaint against the sale's team for supreme tvs thane.

I have to repeat my self time and again that i was sold a pathetic vehicle without doing pdi resulting many fault in it.
Speedometer and side panel damage which was replaced after so much of drama. Later discovered an screw from the air filter box was missing. I was not getting good mileage and use to shut down missing issues reported multiple times, later discovered that the fuel tank was leaking due to which i was loosing on lot of fuel.
I can understand one of concern in a vehicle, but there are multiple on going issues with the vehicle.
I went to both the location of supreme tvs thane and ulhasnagar they say once the vehicle is sold they can only repair it and fix the problem.
My question is why does the dealership fail to understand that i have not purchased a new vehicle to get everything replaced every now and then. I don't trust your product anymore and have lots of quality issues. No one would like to have such a faulty product creating multiple issues in long run.
I spoke to the territory manager of sales team of tvs and tried to explain the situation and concern facing since i purchased the vehicle, instead he started asking me what do i do what industry i work for and what would be a solution you would give if you are at that place. Does tvs have their own terms and policies to deal with the situation or they try to beat around the bush. The territory manager was trying to explain the business model and how different industries work instead of looking for a solution. Sales team is giving me jazz since day one and forcing me to use the vehicle to avoid refund. I am at huge loss since i have purchased the vehicle and not getting resolution.
This is just a simple equation of fooling around with the situation and leaving the customer without any solution.
I don't want to understand how multiple industries work in the way you explain i will figure it out on my own and coming straight to the point it's my hard earned money and i want it back. I am not going to deal with any excuse that supreme tvs motor might come up with. I want my money back and it's purely dealers fault.

There is no complaint against sales team. I want to reach to all higher authorities of tvs motor so they also know and understand how it works at ground level and how the dealership fools customers while buying new vehicle.

This is a serious example of harrassment where i am chasing behind my loss since a long time and no one is bothered to get a resolution.
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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