[Resolved]  Tvs Motor Company — faulty vehicle delivery

Address:

560049

I m born and bought up in chennai and tvs is integral part of our family. I am a big fan of tvs but this is the 1st disappointment.

We have been with tvs for a long time starting from samurai, tvs xl, champ, wego, 2 jupiters and now ntorq 125.

This vehicle delivery from suryapratap tvs bhattarahalli bangalore

The delivery experience was not good. Also they didn't do the pdi check before delivery. Below are the issues for records

1. Scratches on the front apron for which no answer and did rubbing polish while delivery.

2. Front plastic casing on handle bar is removed and there are 2 nonstandard screws one with washer and one without washer. Other vehicles had a plastic cover to hide screws which is missing.

3. Substandard cleaning in hurry even when we had lot of time for delivery. They have no standard cleaning procedure or delivery ethics. Cleaning with dirty cloth and giving the keys in left hand without even seeing the face of the customer.

4. Vehicle front wheel vobling issue from day1

5. Starting trouble everyday. Need to kick at least 6 times as there is no physical choke. It even happens when i leave the vehicle for 8 hours in office.

6. Clicking sound after fresh start in morning. Need to wait for at least 2 mins for warm up. The acceleration will be like grinding and it is not linear initially till the engine heats up.

7. Same grinding acceleration in speeds of 40 to 50 when cruising.

8. Mileage less than 35

Pls help me fix the issues.
Contact me for more details ph:[protected]