[Resolved] Tvs Motor Company — mileage not getting as per declared on tvs companies official website with tagline india's no. 1 mileage scooter 65 kmp/l. s | |||||
1. Mileage not getting as per declared on tvs companies official website with tagline “india’s no. 1 mileage sooter” 65kmp/l. Scooty pep+ * please must check attached image no. 1-2-3- 4 images with "fuel indicator and km indicator" you will understand all the scam..!! 2. All the time some issues after some days of service and from the date of purchase 3 three time technical problems marked. I am smt. Lalita madanraj prajapati purchased tvs scooty pep+ from matrix motors mira - bhaynder on 29th september 2017, from the date of purchase 3 three time i faced technical problem with this scooty. On the 1st day of purchase 1st issue, then on 15th december 2017 again issue, on 23rd december again issue. All 3 time issues related to engine startup. Now at present the biggest issue with mileage - i personally tested i am getting mileage only between 29 to 33 kmpl. Here its very important to tell you as per declaration at company (Tvs) official website https://www.tvsscooty.com/Scooty-Pep-Plus/ and in tvs scooty advertisements and as told me tvs scooty dealers at matrix motors the mileage between 60 to 65 kmp/l I attached below images that proving the actually the mileage is not 60 to 65 kmp/l (Kilometers per litre petrol.) The same complaint i raised with dealers (Matrix motors) but they are not ready to listen regarding less mileage. Finally i am not getting satisfactory resolution from tvs motors company/ matrix motors side, i am feeling that i cheated from/by this company. I spend & lost my hardworking money more than half lakh rupees and got this defective product (Scooty pep+). I filled complaint to consumer form also docet no. 561016 I am expecting refund all my money / replacement / resolution for this mileage problem. Scooty pep+ Reg. No. Mh04je2690 Was this information helpful? | |||||
Feb 7, 2018 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support Jan 07, 2018 TVS Motor Company Customer Care's response Dear Prajapati, We are sorry for the unpleasant experience. Our service team will get in touch with you at the earliest to discuss this further and ensure adequate resolution of your concern. Warm Regards, TVS Motor Company | |||||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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