[Resolved]  Tvs Motor Company — misstatements by staff and owner

Address:Cachar, Assam, 788006

We booked tvs smooth ntorq 125 on 31st may by giving advance 10000 at that time they provided us with some other price but when we came on 1st june to give full payment and take the vehicle at that point they kept us waiting for 2 hrs. And after that they said price has increased and when we asked to talk to owner or manager none was present in the showroom and when we called them the owner started shouting and cut the phone. I'm talking about tvs showroom silchar, assam. I'm totally disappointed with their behavior. Tvs have good vehicles but not proper staff..
Was this information helpful?
No (0)
Yes (0)
Jul 4, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2018
TVS Motor Company Customer Care's response
Dear Puja,
We regret the inconvenience caused. We request you to kindly share your contact information along with the dealership details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
Complaint comments 

Comments

Pooja-[protected]
Dealership- karan tvs

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5289
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information