Tvs Motor Company — no claim of offer gift on access 125

Address:

Hyderabad, Andhra Pradesh, 500004

I had purchased a suzuki access 125 on the 7th of september 2017 in the name of mohammed noumanuddin from malik motors tolichowki hyderabad.

Since then i had not collected the gift that was worth upto 5000.

At the time of delivery i was told that the lady incharge is not available and can be collected later. Since then i have been following up with the staff but still i did not get the gift.

I had asked the the incharge many a time but everytime i was told that i am late the person had already left or the register is not available etc.

At the time of my 1st service also i asked no response even few days back at the time of my vehicle 2nd service same thing.

Now i am told that the offer is not available and i will not get it.

I feel this is a very wrong thing. I want this to investigated and checked if this has been closed by any of the staff.

Recently on my visit to the showroom i was told that the coupon was to be scratched and the gift was to sent to the mailing address on record with showroom but nothing came to my address.

I would be very grateful if this can be looked on priority.

Thanks
Mohamed ahsanuddin