[Resolved] Tvs Motor Company — Not providing bill and poor service | |||
I gave my apache rtr 180 for service n i was there only whole time ... First of all poor staff .. Got no manners to talk and staff keeps abusing and the manager no help being provided by him.. Ok after standin 3 hours finally my bike. Rdy...then staff lady came to me and said to pay bill...gave me rough slip to pay amount 1030 rs. I asked for bill ..to the counter. He said to go ask lady there ok np i went there lady said go ask manager ok i went therr n asked him he said due to some reason we cannot provide u bill. There staff everyone behaviour poor. Is that a customer satisfaction or you give ur customers pain? After getting rdy i took my bike n lefted from there .. I nearly got accident my bike stopped .. I was half way home not getting start givin jerks ... Took my bike walkin.. Is that a customer satisfaction? No responsibilty of them to test bike and hand over to customers? I dont know if any action wud be taken or you respect ur customers but its my duty to tell what problems i faced.. Thankyou Was this information helpful? | |||
Jul 6, 2016 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support Jun 03, 2016 TVS Motor Company Customer Care's response Dear Customer,
We sincerely regret the inconvenience caused to you. We request you to provide us the following details to help us to serve you better.
Vehicle Registration/Chassis Number :
Date of Purchase :
KM Run :
Dealership Name / Location :
Date Of Last Service :
Your Contact Number :
Kindly revert back as soon as possible for speedy action
For any further clarifications or support regarding service please write to us @ Service.[protected]@tvsmotor.com
Regards
Team Service Support
TVS Motor Company LTD.,
Hosur, Tamil Nadu
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3 Comments | |||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
Chassis no. MD634NE64B2B00133
REGN. NO. CH01AK6108
KM RUN. 30000 APPROX
PHONE NO. [protected]