[Resolved]  Tvs Motor Company — not solve my mileage issue.

Address:380026

Dear sir/madam
Greetings of the day!

I bhargav s. Tanna is a regular customer of tvs kataria maninagar since many years. We believe in you and thus we choose you over many other options available. But since last 6 months i have been made suffer for long over a small issue from your side and it's about my self respect i have been targeted specifically by mr. Kirit bhai workshop manager in kataria tvs maninagar.

I have discussed and urge a lot to mr. Kirit bhai to resolve my issue of low mileage which i am facing since my purchase of tvs jupiter i have been telling them since my 1st service. I came to know from sources that its very tiny issue which can be resolved by repairing/replacing carbuerator but as i have complained about this before mr. Kirit has taken this to his ego and refusing to resolve and says that "you have complained to ho now go to ho and tell them to resolve this i am not responsible now as you have involved ho in this."

As now i am fred up with this and before taking this to social media platform i am writing this email so that the company has a fair chance to deal with such tiny issues which are avoided due to some egoist and i don't want to spoil my relation with such a huge company over tiny issue.

Hoping for a firm decision which will now resolve my issue.

My tvs jupiter registration number gh-01-nu-4131
Yours sincerely,

Bhargav s. Tanna
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Jun 12, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
TVS Motor Company Customer Care's response
Dear Bhargav,
We regret the inconvenience caused. We request you to kindly share your contact details so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
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