Tvs Motor Company — ntorq 125

Address:

Gandhinagar, Gujarat, 382006

I Purchased Ntorq 125 in May 2018 and from Oceanic Motors Gandhinagar, Gujarat. From day 1 I am facing trouble with self-start and irritating noise after 40kmph. At the day of booking they asked me to wait 15 days as they didn’t have the color I wanted. After that there was no follow-up from the dealer, when I approached them they said the color is available but I have to pay extra Rs. 1400 as the price has increased. When I paid the amount they started preparing the vehicle which was in the showcase and scratched so I asked for the new one and which they provided with above mentioned issues. Also it has been 2 months and my registration plate is still pending. I called the oceanic motors several times but there is no progress from their side and my issues are still in the bag. Also after 1st service the vehicle is not performing well as it strains to give performance. It struggles to move on and if you push a little it goes in to power mode. I feel like I have bought lemon trusting the TVS brand and I am not sure I can recommend TVS vehicles to my friends and family if this the quality they are going to get. I hope my issue will get resolved quickly.