Tvs Motor Company — ntorq service

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201305

I have no response from TVS Aditi motors.

Hi Sangveer,

I have my tvs Ntorq 3rd service done at aditi motors where I got worst condition after service.
things I told them to check, they made worst out of that.

1. front disk brake oil check : It end up getting front wheel jam with explanation that disk pad used to stick with disk plate. this makes me so annoying while riding bcz as I loose throttle I gets stop.

2. front shoker was making sound on speed breaker and brake applied on plane road. and no one was ready to believe while riding on plane road test drive. that end up getting the front wheel wobbling and hard to turn. due to you can't follow the line in turns.

3. I specifically told them for 10 min to replace engine oil and transmission oil with Ntorq specific engine oil.
still they change with Jupiter or other scooty oil with no stock transmission oil change.

4. headlight beam focus was on left side which end up getting dispersion with almost no clue of light in dark road.

5. Asked them to clean filter and clean cluth shoe and variator which does not come under TVS policy.

6. by mistake I shared 15-20 kicks for cold start, now it starts with 5-6 kicks with 30kmpl milage from above 50kmpl( upto 5000).

7. there was front side planel hinge came out, i did not have right wrench in tool kit to fix that end up in getting broke with suggestion to replace in insurance cover. that is least matter for me.

I road this Scotty 5000km with all time smile on road but now every time I go to office, It really felt abusive feeling against TVS aditi motors.

I mean no one is ready to work, I visited aditi motors twice after service with no workdone or rectification.

where I was told these issue will be fixed over the time but they have become worst.

Horrible customer experience from TVS Ntorq service.

Varshant Verma
[protected]