[Resolved] Tvs Motor Company — overcharging by tvs dealers in chennai | |
This is to inform that i have booked tvs ntorq 125 (Red colour) on 12th march, 2018 and yet to get the same delivered. I have been given many false commitments to deliver the vehicle but still the delivery it to happen. Apart from that all the tvs dealers in chennai are quoting/charging around rs 2000 extra from the consumers in the name of handling and logistics charges. I tried explaining them that these charges are illegal and should not be charged. But they don't seem to accept the same saying that tvs is asking to collect these charges from the consumers. Apart from the same i am being quoted rs. 650 as registration charges and rs. 550 as rto charges! Also this week i have been asked to pay rs. 2000 extra for getting a red coloured ntorq within a week or else they are not giving any commitment on availability of red color and asking to get the yellow/ green colour. Request tvs to look into the issues mentioned above and address quickly as i have been waiting for quite long for the delivery of the scooter. Was this information helpful? | |
May 15, 2018 Complaint marked as Resolved TVS Motor Company customer support has been notified about the posted complaint. Verified Support Apr 13, 2018 TVS Motor Company Customer Care's response Hi, We regret the inconvenience caused. We request you to kindly share the dealership’s name and location details so that our team can look into your issue and ensure adequate resolution of your concern. Warm Regards, TVS Motor Company | |
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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