Tvs Motor Company — problem with tvs 200 race edition 2.0 abs - irresponsible company arrogant people

Address:Chennai, Tamil Nadu, 600126
Website:www.tvsmotor.com

I am having starting problem from day one and writing this after having multiple visits to service center without getting my problem addressed. Left my vehicle to service center more than 10 days during last 4 visits, yet having the problem unaddressed. Service center keeps the bike unless queried and not sure if they really attempt to solve problem.

My vehicle having starting problem after being 10+ hours in idle condition. Starting problem becomes terrible and unbearable when vehicle put in idle for 3 to 4 days. Today it took 25+ attempt to start and i started to feel irritated now. Having no clue what to do and seriously started to feel cheated. During every visit service center says it's normal with tvs bikes and you will have to live with it. I don't think so many start attempt is normal. If this is normal, how do you justify battery to ruin within 4-5 months of purchase that too with new bike?

I have put my hard earned 1.3l and waited almost 3 months to insure for best available option but now feel i have made a blunder opting to go for tvs (Coming from bajaj family). I had 15 years of experience with bajaj bikes but never encountered any such problem.

A makeup call for others, never buy tvs bike or keep crying like i do since last 4 months.

I sent this mail to ids [protected]@tvsmotor.com, ao. [protected]@tvsmotor.com, service. [protected]@tvsmotor.com and [protected]@gmail. Comi on 23rd nov 18. Today is 5th dec but they haven't taken any positive step to address my issue yet. They don't bother you after shell and i don't know what to do from here. Can anyone guide me for next steps? I am planning to go to consumer court, please suggest.

Purchase and service place: logesh tvs medavakkam
Dealer code: 11839
Bike: tvs appache rtr 200 race edition 2.0 abs
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TVS Motor Company customer support has been notified about the posted complaint.
Dec 08, 2018
Updated by amresh_k
Haven't received any updated. I hope my complaint doesn't get closed like I could see with other complaints.
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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