Tvs Motor Company — regarding misbehaviour of workshop manager

Address:

Shahdol, Madhya Pradesh

Sir at first we go to showroom for new battery of phoenix we asked to workers then purchased from spare parts and then the workers sent us to workshop manager rupansh gupta for availing worker for fitting battery. Rupansh said u purchased urself then also set it urself in an scolding mannerr then he clarified that at first job card is prepared by me. We replied this is our first time in showroom so we don't know about procedure that much then he again scolded u r great and do it urself after we again asked for fitting then he appointed one to do he did his job and after that we went from there but after going 2-3 km the bike self was again not working properly means showed no work then we returned to showroom and asked to rupansh gupta he said your bike is disturbed, u r great so do it yourself then i replied that there is no problem with bike or battery because earlier it worked for 3 km means the wiring are loose so check it. He said no your bike has problem then i said first check the wiring he said no then asked for exchanging battery he said only it will be returned not exchanged. I asked why? But he was in the manner to scold us continue in his ego he was saying us oversmart and great etc we said again that we didn't know the procedure but he was in his great ego he misbehaved with us and might with others and also charged us rs 50 for the name of worker. He is thinking himself as the boss and doing whatever he wants i request to the head to take immediate measures over him otherwise because of him many customers will suffer and also there will be impact on companies fame.