[Resolved]  Tvs Motor Company — regarding negligence in servicing

Hi guys,

On 13th of january 2018, i gave my bike for servicing of chain socket and while servicing they hadn't tightened the rear break properly, due to this careless thing, i met with a accident. And this is not the 1st time these service provider are doing, last time they hadn't tightened the gear shifter properly and i was about to met with an accident that time also.

They may say, while we handover the bike we should check everything, but during handover time everything is working and after nearly 50km if this happens, how?

Don't they have value for our life? Is this the way they treat us?
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Feb 23, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Verified Support
Jan 20, 2018
TVS Motor Company Customer Care's response
Dear Gunashekar,
We regret the inconvenience caused. Our team is looking into your case. We request you to allow us some time.
Warm Regards,
TVS Motor Company
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