Tvs Motor Company — running repair service

Address:110010

Sir,
I purchased jupiter in aug 2017 from tvs dynamic rajapuri, dwarka, delhi. Three days back my speedometer stopped working. I booked an online appointment with with the same tvs service centre for today 0900 hrs. I reached there 15 min early, my turn came at 1015 hrs, i was told a cable of speedometer is broken and i need to pay. I asked how come in one year did it broke and why should i pay my vehicle is under primary warranty. To this i was told things which i didn't understood. I had wasted much time so i agree that i will pay for the same. Then i was told that the small 2 inch spare part is not available in two story huge service centre. After wasting two hours of my sunday i was sent back without resolving my scooters defect. I don't know what this shows, incompetency of the tvs the company or the service centre. If it looks like a cheating with your customer who chose tvs over more than a dozen of two wheeler manufacturers, then please do something about this.

Thanx
Regards
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    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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