Tvs Motor Company — service and support - tvs call ref - 156590

Address:Gurgaon, Haryana, 122001

Hello Team,

I am waiting for your feedback on my past mails on TVS call ref - 156590 since 3rd Jan 2020

somesh panwar
To:Customer Care (S&S/Hosur/TVSMotor)
Cc:v.[protected]@scl.co.in, rahulsingh.[protected]@tvsmotor.com, [protected]@scl.co.in, Sales.[protected]@tvsmotor.com, kr.[protected]@scl.co.in
Feb 19 at 5:23 PM
Hello Team,

You had taken territory manager(Mohan) in Conf call and agree to share feedback on my requested point on 17th Feb, 17:15hrs.I had not received any feedback till now and now you can understand the customer satisfaction.

Past investigation report from Sector-10A office(Green or Simran) Motors.

· RSA team observation on temporary fix.

· What are the checks you did to investigate the problem.

· Is problem identified or not.

· What are the necessary replacement you did to resolve it.

· What will be action plan if problem reoccurred
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