[Resolved] Tvs Motor Company — service center in jammu

srujana333

from Macherla, Andhra Pradesh

Address:

Jammu, Jammu and Kashmir, 181121

The keys of my tvs jupiter fell off from the scooter while i was riding it in jammu. I do not have a duplicate key. I requested the tvs jupiter center to come and fix it. I agreed to pay the amount they need. I also sgreed to pay the transport charges for them to come to my office and fix it. But they are asking me to get the vehicle to the service centre. With out keys to turn it on, i cannot carry it to the service centre. Kindly request the tvs service guys to fix it or kindly arrange for pick up of the vehicle to service centre. I will pay for it. It has been almost a week since i requested them.

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Jan 29, 2018

Complaint marked as Resolved

TVS Motor Company customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2017

TVS Motor Company Customer Care's response Dear Customer,
We sincerely regret for the inconvenience caused. To enable us to process your request, we request you to provide us the following details.

Kilometer Run :
Date of Purchase :
Your Contact Number :
Vehicle’s Registration Number :
:Vehicle’s Frame/Chassis Number :
Servicing Dealer’s Name and Location :

Looking forward to your co-operation in helping us serve you better.

For any further clarifications or support regarding service, please feel free to contact the undersigned OR our Toll-Free Number :[protected]
Regards,
Anuraag Patange
Service Support,
TVS Motor Company LTD.,
Hosur, Tamil Nadu
Extn No : 3207 / 3235 / 3236 / 3246
Direct line :[protected] / 270035 / 270036 / 270046