Tvs Motor Company — Service Centers Not providing Service - 19000 KM Ran. 9 months old bike

Address:

MG Motors, Chrompet.

We took the TVS Sport (VS6 model) from SBM Motors (Moolakadai). However the bike is making trouble since past couple of months. The bike is not speeding up as I could feel something is blocking the speed of my bike. Initially my bike could not speed up beyond 80 KMPH. However now it is not speeding up beyond 60 KMPH. Please be informed that this bike is till under warranty.

This trouble started as after the 3rd service (just before 4th service), which I got from Dheera Motors (Ashok Nagar). When I gave my bike for the 4th service at MG Motors (Chrompet) they declined to fix the issue as the previous services were done by Dheera Motors.

When I approached SBM Motors, they infomed me to contact Dheera Motors from where I did my 3rd service. When I approached Dheera Motors to fix this problem, they are advising me to go back to SBM Motors to fix the issue.

Now I am totally perplexed and wondering why I took this bike from TVS Motor.

Hence request your intervention help us fix this issue at the earliest as a bike in proper running condition is utmost important to my business. We are comfortable leaving our bike at MG Motors, who is closed to my work place.

Or else, since my bike is still under warranty, request you to please replace my bike with a new one.

Please contact me at [protected] / [protected].