Tvs Motor Company — service centre staff

Address:

Chandigarh, Punjab, 160036

I purchased a new apache rtr160 and upon my first service i took it to the tvs service centre based in chandigarh industrial area plot 128. As i went to the counter and asked them to service it and not change the engine oil just now. The manager over there directly denied providing me any free service if i didn't get the oil changed and said i won't get any kind of warranty. When i asked them to show me where is it written in the service book that "if you don't get the oil changed, you won't get any service" he replied "what i am telling you is right." the people over there kept on arguing and after a lot of harassment they agreed. They completely take customers for fools. The way the man spoke to me and his behaviour was unacceptable for a person in the service industry. Pathetic staff. I have decided to get my bike serviced from a local mechanic because of the horrible experience i had with tvs people.