Tvs Motor Company — shocker panel opened

Address:

Kolkata, West Bengal, 700120

Hi sir this is Deep gurtatta owner of TVS scooty Streak. Vechile number WB 24P 3679. Actually the problem which i faced today is very dangerous. First of all i had a shocker leak problem last year i.e 2017, month is june or july maybe. I have given my scooty to the TVS autherized service centre i.e SHAW TVS at TITAGARH (KOLKATA). I have told them the problem about the shocker leak. They have fixed my problem saying that it would not happen again, and charged me for the service which has been done by them. Ok. Then after 3 days again the shocker leak problem had started and told them for the same. But this time they told me to change both of the shockers and the rubbers too. I have done that too. Everything was fine. Now i have given them the scooty for the servicing. This time they have done all the bad things. Broke the headlight cover. Telling me that it has already been broken. But that was not true. Secondly when i give a rase to my scooty it starts whobling and shuts down there only. I have complained for this in the TVS main centre i.e in MUMBAI. They called me and all of issue where solved. Now the big problem which i faced i was riding my scooty and from past 4 days i was feeling that my handle was making some noise. I thought maybe some internal parts where loose, then today only i was riding through the main road and by luck i was riding slowly, and suddenly the shocker portion part came of the left side and i suddenly applied the brake. In that situation what will the condition you only say and the time was 11.30pm at night today. Now one was there from whom i take the help from. Somehow i managed to get it fixed temprory and came home. But 100 times it was coming out of the handle with the spring out. I can give the pic also of the affected part. Now the big question how the service person has tightened the handle bar of my scooty. Giving my scooty 2 times for the shocker problem he should have tightened the bolts accurately. This shows how carelessly he has done that. Which i purchased this scooty it has never has this problem. But after giving to the service from repairing the shockers not 1 time but 2 times they have not tightened the bolts accurately. And this problem is shocking to me that how could the shocker protion came out the handle. If suppose i would be at higher speed, then what should have happened you say. I would be died then and there only. This type of pathetic service i am getting from the SHAW TVS. Now tell the SHAW TVS person to toe bike scooty with there own money. I will not give a penny to them for this and fix my problem asap. Or else i have to file a complain against TVS. So better do this asap.