| Address: | Hyderabad, Andhra Pradesh, 500053 | | Website: | www.tvsstarcityplus.com |
After seeing so many reviews of the bikes, lastly, I decided and purchased TVS Star City Plus in the month of March 2015. After two months of purchase, the Speedometer of the bike got unserviceable. The gravity of the problem is such that even the KiloMeter reading doesn't function. I got it repaired (Battery replaced) from SR Motors Showroom; from where I purchased the bike. Subsequently, three months later the same problem has commenced again. One of my personal mechanics (private) has told me after examining the bike speedometer that it is the defect of manufacturer since the sensor/battery has been given beneath the engine and if the bike goes into the roadside water especially during the rainy season then the Sensor/battery gets fused.
On 28 Sep 15, I received a phone call from TVS Co. vide Number [not known; but got written something like (DM-TVSMBL)] for knowing the feedback of the bike at their end. When I told them the same problem, first of all they have lodged a complaint vide[protected] and have given me a date i.e.,[protected] to visit SR Motors for getting it repaired. I went to that Showroom four times but lastly, the proprietor of the Showroom has told me that they will speak to their Co. head and will make a call for calling me for the necessary repair of bike and insisted me that this will be done only after Dussehra. Anyhow, I waited; but as of now Dussehra, Diwali, Milad-un-nabi, Chritsmas and also New year eve have gone but still I didn’t receive any call neighter from Showroom nor from Co. in response to the lodged complaint. Even though, in spite of the fact that some around five months have been crossed, but still my bike is running with unserviceable speedometer and it is the new bike for name sake only.
However, my request to the TVS Co. is that ‘Can they convert/re-issue my electronic speedometer to normal speedometer or get it done repaired only. If it is the later case, the problem will start again since the speedometer is wholly dependent on a small battery which is beneath engine. I don't the exact technical terminology but I want that the same problem should not recur again.
My No. is [protected] Was this information helpful? | 
