[Resolved]  Tvs Motor Company — swagath tvs santosh nagar hyd, services not providing mentioning mechanics are not available twice now!

Address:500059
Website:TVS website

Complaint about:-swagath tvs dealer at santosh nagar hyderabad
Dealer contact no:-swagath tvs showroom[protected]
Date of visited by me:-31st march 2018 & 10th april 2018 morning around 11:00am
Complaint details:-
I visited on the above days but service centre guys denied to take my bike for servicing first visit they said its a year closing we have many two wheelers yet to be completed, second visit they said mechanics are not available come later i said i am an employee m taking an off just for getting my bike should serviced within the time because its a 4th free service pending in reply they said thats your personal problem we cant do anything moreover, they said you bought a bike from other showroom why are you coming to this showroom i said them the reason also i shifted my residence stil they are useless pathetic service provided by them.

I asked for manager so that i can speak with but they said none of the responsible person are available my manager ran away if the manager is also not available why the showroom exist without any responsible person i shocked no where i seen this pathetic service even in any normal bike service centre responsible person is available then why are they running showroom they should close it out as early as possible.

My humble request to take proper action against them so that they should not repeat to someone else & understand the value of customer.
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May 25, 2018
Complaint marked as Resolved 
TVS Motor Company customer support has been notified about the posted complaint.
Apr 10, 2018
Updated by Abuzarr
when no responsible person is available they should closed down the showroom asap they do not deserve to run.
Verified Support
Apr 11, 2018
TVS Motor Company Customer Care's response
Dear Abuzarr,
We regret the inconvenience caused. We request you to kindly share your vehicle model name so that our team can look into your issue and ensure adequate resolution of your concern.
Warm Regards,
TVS Motor Company
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