Tvs Motor Company — tvs insurance issue

Address:

Chandrakant Residency flat no -28 5th floor Narhe Pune, Pune, Maharashtra, 411041

On 21st october 2019 i had met with an accident.in that accident my tvs apache 310rr bike was damaged totally and at very next day i had submitted my bike to tvs balajinagar pune service center. But none of my insurance is covered. For 15 days my bike is parked in service center. The insurance agent subodh is not responding my single call. They are not treating their customers very well. Every time they are giving wrong information. Please do look at this case. Or i have to take some serious actions against this center.