[Resolved] Tvs Motor Company — tvs motors sold me a brand new manufacturing defective vehicle | |||
Sir, tvs motors sold manufacturing defective vehicle Sub; tvs dealer, suryapratap tvs, kr puram, bangalore Ref; brand new tvs jupiter., classic. Take delivery on 16th jan 2018. Reg no : ka53/ev /5717 (Not even got the registration papers in hand) This a very serious complaint. 1. I registered a compliant in your toll free number today morning. 2. The engine is not aligned with the chassis, and the external body structureis not siting on the chassis and shaking. 3. While driving since 2 days, i was suspecting a vibration on the vehicle Wholly and, its done 150kms only, gave to the dealer with the complaint Yesterday morning 20th jan 2018, 4. They agreed that its a manufacturing mistake and they Could not rectify., but to change the body, and the fittings., with a new one. 5. Does this not say that tvs has sold a faulty manufactured vehicle. 6. Today morning when i spoke to mr manjunath from suryapratap tvs., He is threatening me that he will not do anything. 7. This the sort of people tvs motors brand is with. A. If you have paid your money to buy a tvs vehicle, and find your got A manufacturing defective vehicle will you agree. B. I dont want this vehicle back., i do not wnat suryapratap tvs to dael with This. C. I want tvs people to get involved. D. If you do not take immediate action i will go to the consumer court., and media. Tvs had got a brand value in which i kept my trust and that trust damaged., by Your dealers. Sundram iyengar group has a reputation hope you will keep it up. Take immediate cation., see your customer not been cheated. Yours Was this information helpful? | |||
Jan 21, 2018 Complaint marked as Resolved With respect to the above complain., I appreciate the followup by TVS Motors and
Suryapratap TVS, KR puram, Bangalore. Having taken our complaint and grievance towards
the issues with my vehicle.
Mr Jeevan Reddy and Mr Naveen of TVS dealer, Suryapratap TVS, took concern and communicated with me and resolved the complain.
I am happy about finally they got my vehicle done to my satisfaction.
Thanking also the consumer forum in helping with the issue. TVS Motor Company customer support has been notified about the posted complaint. | |||
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
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