TVS Motor Company — unprofessional employees

 
3 Reviews
Chennai, Chennai District, Tamil Nadu, India
 Santhana_velu on Jan 12, 2019
Hello, it's me santhanavelu from ayanavaram. I want to buy a scooter from tvs. I googled for the number of mishri tvs anna nagar and called the number given in the net. A lady picked up the call and i asked her for the details. Since i have quite good knowledge of. 2 wheelers, i found that all of the details she provided me was wrong. Inspite of clearly telling that scooty pep cannot be 110cc and its 85 or 90cc, she was arguing so rude and i requested to transfer the call to someone who knows about the scooters. She was not ready to give the phone to anyone and i sister me to speak with her as she knew everything. I asked her to first speak softly and not to grumble like a person in fish market but she still continued the same and finally i asked for her name to complaint to higher official for which she said she will not tell her name and disconnected the call abruptly. I really don't deserve these kind of cheap response. A strict action needs to be taken on the particular person so that she never does this with any customers. The call was around 6:30 or 6:40pm. My number is [protected]. I need a call back to tell how cheap and bad the sales woman spoke and request to give atleast a basic tray to the employees. """a saleswoman in an authorized tvs dealership doesn't about their own product and misleads customer with full of wrong i formation""". I need a call back!

Complaint Status


[Jan 12, 2019] TVS Motor Company customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Down payment ki koi slip ni di, ye bhi ni btaya kitne amount pr loan h kya interest h..bhut pareshan kr dia h

Please help me meri bike lekr HR29AS2574 bech re h...kh re h down payment se koi mtlb ni...
Sir menne 1 month pehle jupiter ka left siode ka rear penal order kiya tha vo abhi tak aaya nahi he to muje abhi kya karna he vo muje batavo muje aap ke dealer kuch achhi bat bhi nahi kar rahe he

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    Customer satisfaction rating
    13%
    Complaints
    2745
    Pending
    0
    Resolved
    351
    phone
    +91 44 2827 2233 [Regd. Office]
    location
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    TVS Motor Company - unprofessional employees