TVS Motors — imbalanced tvs scooty

Address:New Delhi, Delhi, 110006

Hi,

I purchased tvs scooty from rajpoot tvs, adarsh nagar, new delhi branch in the month of march 2018.
From the day one, their is balance problem and bubling issue in scooty.
Since then i've visited their service centre 4-5 times. However, the problem is still not resolved.

1. On first drum was faulty
2. On second visit loose nuts of body part
3. Tyre had a bubble and replace under warranty
4. Chasis nut was loose and tightened.

However, still issue is persisting. It seems that tvs doesn't care for those who purchase their product.
Written multiple mails to [protected]@ tvs. However, no one responds or calls.

Their dancing scooty is too dangerous for me too drive as i have an infant and driving this scooty is a risk for our life.

Till now i drove it for 900 kms and maximum was used to visit their service centre.

Also, out of 5 months almost 3 months scooty was with them, still they were not able to resolve the problem.
And everytime i visited them, i paid for their parts or service.
Still it is not fixed

I appeal to all to give me support and suggest what can be done
Was this information helpful?
No (0)
Yes (0)
TVS Motor Company customer support has been notified about the posted complaint.
Sep 15, 2018
Updated by Parvez2709
Customer support is not even responding
Complaint comments 

Comments

Dear team
My bike not running properly and not giving mileage.i have done two free servicing but my problem not solve.within a month below handle panel getting problem .
I am not satisfied with tvs Jupiter.

I am taken wrong decision to purchasing tvs Jupiter.

Thanks & Regards
Shaikh omair
[protected]
Aurangabad mh

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5289
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information