[Resolved]  TVS Tyres — about quality of the tyre and irregularities of the employees (engineer)

Address:Anand, Gujarat, 388325

I had buy a new tyre one year ago and after one year by specif after one year and 4 day i found my tyre swollen due to air stuck in after that i claimed distributor for tyre replacement and then the distributor forwards the complaint to the engineer but due to the irregularities of the engineer i can't meet him and suffers a lot and after that through the whatsapp the distributor contact him and after that engineer was agree on rhe replacement but at the cost of 85% of the original price of the old tyre (1350rs/-) which i have to pay so ultimately the loss. So is that your motto/ goal and customer service???
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Nov 29, 2018
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2018
TVS Tyres Customer Care's response
Hi Ruchit, We have received your complaint, to assist you better request you to share your contact number, email id and location at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
Verified Support
Oct 24, 2018
TVS Tyres Customer Care's response
Hi Ruchit, We haven't yet received your contact details. Kindly share the same at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
Verified Support
Oct 25, 2018
TVS Tyres Customer Care's response
Hi Ruchit,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [protected]@tvstyres.com
Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

I have purchased tvs jupitor in sep 2015. It ran for about 24000kms. But the rear tyre got cracked. As I came to know that tubeless tyres are with a warranty of 5 years. Kindly get it replaced. Kindly let me know the address in Lucknow from where the same can be replaced.
TVS Tyres Customer Care's response, Nov 5, 2018
Verified Support
Dear B P Sibbi,

We have received your complaint, to assist you better request you to share your contact number, email id and location at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Nov 6, 2018
Verified Support
Dear B P Sibbi,
We haven't yet received your contact details. Kindly share the same at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Nov 12, 2018
Verified Support
Dear B P Sibbi,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres

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