[Resolved]  TVS Tyres — Big crack in Honda activa tyre grove

Address:Sabarkantha, Gujarat, 383255

Hi sir,
I had purchased new honda activa in june 2014, the tyre doesnt have any puncture. Recently i had noticed a big crack in central grove of rear tyre. I am giving my current address here. Please reply soon, as its risky for me to drive with this crack.

I can send photos if you need.

Address : Ashish Patel, At Khedbrahma, District Sabarkantha (Himatnagar), Gujarat PIN : 383255,

Mobile : [protected].

Please reply soon.
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Nov 17, 2016
Complaint marked as Resolved 
I got email from tvs within 6 hours followed by call from tvs employee in my district. He explained me the process. Everything was very smooth. Got my tyre replaced with depreciation of rs 400. Original tyre cost is around 1300. Thanks tvs. Thanks consumer complaints.
TVS Tyres customer support has been notified about the posted complaint.
Nov 09, 2016
Updated by Ashish258
Oh Sorry mobile number is [protected], it was typing mistake.
Verified Support
Nov 10, 2016
TVS Tyres Customer Care's response
Dear Ashish,

To assist you better, request you to share your contact number, email id and location at [protected]@tvstyres.com also, so that our team can get in touch with you at earliest.

Thank You,
Customer Care TVS Tyres
Verified Support
Nov 11, 2016
TVS Tyres Customer Care's response
Dear Ashish,

We hope that you are satisfied with the service provided by our customer support team. Do write to us in the future at [protected]@tvstyres.com if you need any help.

Thank You,
Customer Care TVS Tyres
Verified Support
Nov 18, 2016
TVS Tyres Customer Care's response
Dear Ashish,

Its only through your valuable feedback that we could improvise on the way we deliver our services.
We believe that the issue has been addressed and resolved as per your satisfaction. We look forward to serving you better in future.

Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

Hi,

I have a Activa of 2014 Model and its Tyre has cracked by the side of tyre on back of Tyre. Also its Warranty period has not expired.

I want the Address where I can change my TVS Tyre easily in Ahmedabad.
TVS Tyres Customer Care's response, Dec 13, 2016
Verified Support
Dear Pawan,

To assist you better, request you to share your contact number, email id and location details at [email protected] also, so that our team can get in touch with you at earliest.

Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Dec 19, 2016
Verified Support
Dear Pawan,

We haven't yet received your contact details. Kindly share the same at [email protected], so that our team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Dec 21, 2016
Verified Support
Dear Pawan,

We still haven't received your contact details so we are closing this request, if you need any help in future then please reach out to the below mentioned email id.
[email protected]

Thank You,
Customer Care TVS Tyres

Comment marked as Resolved

The user did not respond to the messages. The review should not be taken into consideration.

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