[Resolved]  TVS Tyres — bulge in tvs tyre

I had purchased a tvs star city + bike on 3-aug-2017 from m/s shyam automobile barauli, gopalganj. It has run just 8000km and yesterday i realized that rear tyre has got bulge. Its giving a jump once the bulge comes in contact with the ground. I enquired the retailer. The retailer is not giving any clue about the resolution of the problem. I need replacement of tyre since it seems a manufacturing defect.
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May 4, 2019
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Mar 11, 2019
TVS Tyres Customer Care's response
Hi Ashutosh,
We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
Verified Support
Mar 12, 2019
TVS Tyres Customer Care's response
Hi Ashutosh,
We haven't yet received your contact details. Kindly share the same here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
Mar 12, 2019
Updated by ashutosh_uni
my contact no. is [protected].
Mar 12, 2019
Updated by ashutosh_uni
my contact no. is [protected].
Verified Support
Mar 13, 2019
TVS Tyres Customer Care's response
Hi ashutosh_uni,
We are unable to see your mobile no as it is showing Protected. Pl share it in the message box.

Thank You,
Customer Care TVS Tyres

Mar 13, 2019
Updated by ashutosh_uni
i have sent the contact no. in your message box.
Verified Support
Mar 14, 2019
TVS Tyres Customer Care's response
Dear Ashutosh,
Thanks for sharing your contact detail. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Tyres
Mar 14, 2019
Updated by ashutosh_uni
kindly replace the tyre asap as it is quite risky to drive with such a tyre.
Mar 16, 2019
Updated by ashutosh_uni
I have not received a response from TVS.
Verified Support
Mar 19, 2019
TVS Tyres Customer Care's response
Dear Ashutosh,
We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com.
Thank You,
Customer Care TVS Tyres
Mar 24, 2019
Updated by ashutosh_uni
How did you know that I got satisfied? Neither you replaced the tyre nor you contacted to resolve the issue. I am not at all satisfied. I will try to ensure that noone should buy TVS products.
Verified Support
Apr 03, 2019
TVS Tyres Customer Care's response
Dear Ashutosh,
We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com.
Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

The air leaked in the eurogrip brand over the tyre I have replace new with warrenty what have to do for this.

TVS Tyres Customer Care's response, Apr 4, 2019
Verified Support
Dear Twingopi,
We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Apr 5, 2019
Verified Support
Dear Twingopi,
We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Apr 9, 2019
Verified Support
Dear Twingopi,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres
I am using Bajaj pular. It was 2 year's old. When I was bought The bike it comes with eurogrip tyres. Few days I am facing bulge issue in front tyre.
TVS Tyres Customer Care's response, Apr 30, 2019
Verified Support
Dear ML Prasad,
We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, May 1, 2019
Verified Support
Dear ML Prasad,
We haven't yet received your contact details. Kindly share the same here, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, May 3, 2019
Verified Support
Dear ML Prasad,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Tyres

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