[Resolved] TVS Tyres — Cracked tyres and front shockers | |||
First of all, thanks to consumers complaint team, earlier I forwarded my complaint on your portal dated 11/01/17, , regarding cracked tyres TVS JUPITER. I got a quick response, thanks to your team. I got a call from the head office from Madurai. Head person, he appointed a person to call me from the Delhi office named Mr Sunil Pal, Mr Sunil Pal called me and directed me to TVS showroom to get the tyre inspected and they gave me a letter stated rear tyre has got cracks, showroom people told me to get the tyre replaced at a tvs dealer, and Mr Sunil Pal and the dealer got together and created false stories as they didn't want to replace my cracked tyre and the tyre dealer asked me for money and after listening from the tyre dealer I called Mr Sunil Pal again, and he started to yell at me, he was so rude, he said you will have to pay the money as a bribe. I will suggest all the people, not to rely on TVS products in future. Was this information helpful? | |||
Feb 27, 2017 Complaint marked as Resolved TVS Tyres customer support has been notified about the posted complaint. Verified Support Jan 27, 2017 TVS Tyres Customer Care's response Dear Anurag, We have been trying to reach you to resolve your concern but we are not getting any response from you. We request you to contact us at [protected]@tvstyres.com for further support. Thank You, Customer Care TVS Tyres | |||
4 Comments | |||
Comments
TVS tyres are worst ever wuality tyre.I use activa 3g a year ago & it has allready ran 6000 km, the tyre got punctured thrice a day today, still the local vendore told me, cheap quality tyre it is.please do not choose TVS tyre at the time of delivery of your vehicle better prefer CEAT or MRF.
TVS Tyres Customer Care's response, Jan 24, 2017
Verified Support
Dear Vasim,
We have received your complaint, to assist you better request you to share your contact number, email id and location at [email protected], so that our team can get in touch with you at earliest.
Thank You,
Customer Care TVS Tyres
We have received your complaint, to assist you better request you to share your contact number, email id and location at [email protected], so that our team can get in touch with you at earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Jan 25, 2017
Verified Support
Dear Vasim,
We haven't yet received your contact details. Kindly share the same at [email protected], so that our team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
We haven't yet received your contact details. Kindly share the same at [email protected], so that our team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
TVS Tyres Customer Care's response, Jan 27, 2017
Verified Support
Dear Vasim,
We still haven't received your contact details so we are closing this request, if you need any help then please reach out to the below mentioned email id. [email protected]
Thank You,
Customer Care TVS Tyres
We still haven't received your contact details so we are closing this request, if you need any help then please reach out to the below mentioned email id. [email protected]
Thank You,
Customer Care TVS Tyres
Comment marked as Resolved
The user did not respond to the messages. The review should not be taken into consideration.68%
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Thanks for sharing your concern. Our customer support team will contact you shortly to address your concern.
Thank You,
Customer Care TVS Tyres