[Resolved]  TVS Tyres — cracks developed in tyres within 2 months of purchase

Address:Chittorgarh, Rajasthan, 323305

I purchased a TVS jupitor on 06/07/2016 from a dealer in Rawatbhata Chittorgarh Rajasthan having tyres of TVS make conta550, 90/90 tubeless tyres after 2-3 months small cracks devoleped in tyres in side perifery now tyre is in worst condition I attached pics of tyre it is manufacturing defect please replace my Tyre as five year is your warranty period dealer refuse to replace the tyre and ask to contact customer care please take corrective action in your product quality.This type of manufacturing defect is bad for company reputation. Raman Singh Rathore, Rawatbhata, Dist.Chittorgarh Rajasthan, Contact no. [protected], [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
May 10, 2018
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
TVS Tyres Customer Care's response
Dear Raman Singh Rathore, Thanks for sharing your concern. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

Thanks, consumer complain fourm and TVS customer care for attending my complain promptly regarding 'TVS tyre crack' and its replacement by local sub dealer of TVS tyre after payment of shipment charge only for tyre to company.
TVS Tyres Customer Care's response, Apr 16, 2018
Verified Support
Dear Raman Singh Rathore, We are glad to help you. If you need further support, please email us on [email protected].

Thank You,
Customer Care TVS Tyres

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Tyres
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    353
    Pending
    27
    Resolved
    229
    TVS Tyres Phone
    +91 45 2244 3300
    TVS Tyres Address
    Vellaripatti, Melur Taluk, Madurai, Tamil Nadu, India - 625122
    View all TVS Tyres contact information