[Resolved]  TVS Tyres — cracks in rear tyre

Address:560036

Hi, there are few deep cracks at both the sides of the rear tyre. Every week when i get the bike refueled i get the pressure checked every time.
The quality of tvs tyres seems to be very poor since i have been using the ceat tyre for my front wheel for last 11 years and had never faced such issue.
I request to please replace the tyre at the earliest.

Thanks
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Oct 19, 2019
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Sep 04, 2019
TVS Tyres Customer Care's response
Hi Gaurav,
We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
Verified Support
Sep 05, 2019
TVS Tyres Customer Care's response
Hi Gaurav, We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
Verified Support
Sep 06, 2019
TVS Tyres Customer Care's response
Hi Gaurav, We still haven't received your contact details so we are closing this request, if you need further support please email us on: mktg.[protected]@tvstyres.com
Thank You,
Customer Care TVS Eurogrip
Sep 09, 2019
Updated by Gaurav1604
Email Id: [protected]@gmail.com
City: Bangalore
Verified Support
Sep 11, 2019
TVS Tyres Customer Care's response
Hi Gaurav,
Your contact details are showing protected. You are requested to share it here:
https://www.facebook.com/TVSEurogrip/

Kindly inbox your details.

Thank You,
Customer Care TVS Eurogrip
Verified Support
Sep 17, 2019
TVS Tyres Customer Care's response
Hi Gaurav, We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
Verified Support
Sep 18, 2019
TVS Tyres Customer Care's response
Hi Gaurav, We still haven't received your contact details so we are closing this request, if you need further support please email us on: mktg.[protected]@tvstyres.com
Thank You,
Customer Care TVS Eurogrip
Complaint comments 

Comments

Dear sir
I have bought TVs tyre l.k. automobiles from Bikaner Rajasthan for 10 months ago. But there is manufacturing defect in tyre. The dealer statement that currently purchase a new Tyre.
Later the amount will refund whenever the agent calculate the value of tyre.
I want to know is there authorized center where on the spot replace the tyre .
TVS Tyres Customer Care's response, Oct 3, 2019
Verified Support
Dear Girish Mall, Thank you for sharing your concern, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
TVS Tyres Customer Care's response, Nov 1, 2019
Verified Support
Dear Girish Mall, We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
TVS Tyres Customer Care's response, Nov 7, 2019
Verified Support
Dear Girish Mall, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Eurogrip
Despite of regular complaint of self starting issue since last two free services no improvment is there.
Now today just after the 15 days of free service Scooter is not at all self starting.
Even the ignition on display is not coming.
Please help to getting the issue resolved.
TVS Tyres Customer Care's response, Oct 15, 2019
Verified Support
Dear Mili Sharma, Thank you for sharing your concern, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
TVS Tyres Customer Care's response, Oct 23, 2019
Verified Support
Dear Mili Sharma, We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Eurogrip
TVS Tyres Customer Care's response, Oct 24, 2019
Verified Support
Dear Mili Sharma, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]
Thank You,
Customer Care TVS Eurogrip

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