[Resolved]  TVS Tyres — every week there was a puncture

Address:salabatpura, Surat, Gujarat, 395003

Tyre serial no : [protected]

My tyre is having pores unnecessarily and every week i need to fix the puncture. I have buy this tyre from tvs dealer surat before 1.5 years ago and now today my tyre was just puncture automatically i have contact dealer for this but he was saying that no i can't help in this, i really not getting understanding that what type of services you are giving. I have told him to check the thickness of this tyre and according to that take half money and give me new tyre but still he was not agree. Can you please help me regarding this still my 3 years warranty left and according to tvs they were giving 5 years warranty.

I hope that tvs will help me.
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Oct 6, 2019
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
TVS Tyres Customer Care's response
Dear Salabatputra, We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
Verified Support
Jul 23, 2019
TVS Tyres Customer Care's response
Dear Salabatputra, We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Verified Support
Jul 24, 2019
TVS Tyres Customer Care's response
Dear Salabatputra, We still haven't received your contact details so we are closing this request, if you need further support please email us on: mktg.[protected]@tvstyres.com
Thank You,
Customer Care TVS Tyres
Jul 27, 2019
Updated by udayranderi
I am so sorry I have open this portal after 1 week, so as you told i have shared my details below here with you.

Contact No : [protected]
Mail ID : [protected]@yahoo.in
Location : salabatpura, Surat - 395003
Verified Support
Jul 29, 2019
TVS Tyres Customer Care's response
Dear Salabatputra,
You are requested to share your contact details here:
https://www.facebook.com/TVSTyresIndia/

Thank You,
Customer Care TVS Tyres
Aug 02, 2019
Updated by udayranderi
I am not using facebook. I am sharing my details here again.

Contact No : [protected]
Mail ID : [protected]@yahoo.in
Location : salabatpura, Surat - 395003
Verified Support
Aug 06, 2019
TVS Tyres Customer Care's response
Dear Salabatputra,
It is showing protected, kindly inbox it.

Thank You,
Customer Care TVS Tyres

Verified Support
Aug 07, 2019
TVS Tyres Customer Care's response
Dear Salabatputra, We still haven't received your contact details so we are closing this request, if you need further support please email us on: mktg.[protected]@tvstyres.com

Thank You,
Customer Care TVS Tyres
Aug 26, 2019
Updated by udayranderi
is there any other way so that I can get in touch with you because I can't able to see your mail ID.

Aug 26, 2019
Updated by udayranderi
Before 1 month ago I have send you the mail on [protected]@tvstyres.com but still I haven't got any response from your side kindly please tell me that what should I do for this tyre.
Verified Support
Aug 28, 2019
TVS Tyres Customer Care's response
Dear Udayranderi,
Pl share your contact details here:
https://www.facebook.com/TVSEurogrip/

Thank You,
Customer Care TVS Eurogrip
Verified Support
Aug 29, 2019
TVS Tyres Customer Care's response
Dear Udayranderi,
We haven't yet received your contact details. Kindly share the same, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Eurogrip
Sep 02, 2019
Updated by udayranderi
I am not using facebook is there any other way so that I can contact you
Sep 02, 2019
Updated by udayranderi
[protected] this is my phone number kindly please contact on this
Sep 02, 2019
Updated by udayranderi
Here in the below photo I have shared my contact details. I hope that you will contact me soon and solve my problem.

Verified Support
Sep 04, 2019
TVS Tyres Customer Care's response
Dear Uday, Thanks for sharing your contact details. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Eurogrip
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