[Resolved] TVS Tyres — rear tyre of my honda activa cracked between groove | |||
Dear custemer support team, I deepak purchased honda activa 3g scooter from cargo honda, jalandhar on dated 10.04.2015 with registration no. Pb08-cz-5312. I have purchased the activa 2 wheeler before 2 years 5 months ago with tvs conta tyres. But there is a big cut on manufacturing groove of my tyre of back wheel and the tyre had damaged. It is totally a manufacturing defect. So, kindly arrange to replace the tyre immediately while warranty of tvs tyre is 5 years. My email id is [protected]@gmail.com and mobile no. Is [protected] Was this information helpful? | |||
Sep 25, 2017 Complaint marked as Resolved posting a complain is real tragedy.. got a fraud call first. later company officials called to provide a dress of service Centre. the service Centre fooled me with some nonsense.. Instead I replaced the tyre with better company tyre... guys don't buy tvs tyres they won't last, atmost 10, 000 km that's it... please close this complaint I am fed up now TVS Tyres customer support has been notified about the posted complaint. Verified Support Sep 16, 2017 TVS Tyres Customer Care's response Dear Deepak, Thanks for sharing your concern. Our customer support team will contact you shortly to address your concern. Thank You, Customer Care TVS Tyres Verified Support Sep 18, 2017 TVS Tyres Customer Care's response Dear Deepak, We are sorry for the inconvenience caused. We are reviewing this matter internally from our end. Thank You, Customer Care TVS Tyres Verified Support Sep 18, 2017 TVS Tyres Customer Care's response Dear Deepak, We hope that you are satisfied with our response. If you need further support, please email us on [protected]@tvstyres.com. Thank You, Customer Care TVS Tyres | |||
 2 Comments | |||
Comments
hello
the solution provided by Mr ashwani of tvs customer care was good but after continuous calls, wait nd details shared about prices for replacement tyre by wheel care tvs Jalandhar, , , it's apparent I have to pay around the cost price of tyre. even tyre is not punctured once nd manufacturing defect cause nylon tyre to crack... I have replaced the tyre with Michelin tyre.. close the complaint...
disappointed customer
deepak sharma
the solution provided by Mr ashwani of tvs customer care was good but after continuous calls, wait nd details shared about prices for replacement tyre by wheel care tvs Jalandhar, , , it's apparent I have to pay around the cost price of tyre. even tyre is not punctured once nd manufacturing defect cause nylon tyre to crack... I have replaced the tyre with Michelin tyre.. close the complaint...
disappointed customer
deepak sharma
TVS Tyres Customer Care's response, Sep 18, 2017
Verified Support
Dear Deepak,
Post our discussion on call. We hope that you are satisfied with our response. If you need further support, please email us on [email protected].
Thank You,
Customer Care TVS Tyres
Post our discussion on call. We hope that you are satisfied with our response. If you need further support, please email us on [email protected].
Thank You,
Customer Care TVS Tyres
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We have received your complaint, to assist you better request you to share your contact details at [email protected], so that our customer support team can get in touch with you at the earliest.
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Customer Care TVS Tyres
We haven't yet received your contact details. Kindly share the same at [email protected], so that our customer support team can get in touch with you at the earliest.
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Customer Care TVS Tyres
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected].
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Customer Care TVS Tyres