[Resolved]  TVS Tyres — tvs apache apache rtr 200 4v

Address:D-9 Sector 8 noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

I have bought apache rtr 200 4v in 28/01/2019, and it ran only 4800kms. Now it get 2 puncture automatically so when i go to the service centre they told me that there is no warranty on tyre but when i bought it the dealer told me that there is warranty of 5 years. Now they are fooling me. As there is a warranty for bike and tyre i need tyre replacement as earliest as possible...

Thanks
Nasir
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Sep 6, 2019
Complaint marked as Resolved 
TVS Tyres customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2019
TVS Tyres Customer Care's response
Dear Nasir, We have received your complaint, to assist you better request you to share your contact number, email id and location here, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres
Jun 28, 2019
Updated by nasir123
Name:- Nasir Ali

Mobile No:- [protected], [protected]

Mail id:- [protected]@gmail.com

Home Address:- G-66/7, f1st floor shaheen bagh abul fazal enclave part-2 jamia nagar, Peter England Show Room, delhi - 110025, Delhi

Office Address:- D-9 Sector 8 Noida, Near by Toyota showroom 201301

Thanks
Nasir
Jul 01, 2019
Updated by nasir123
Not resolve my problem till date.
Verified Support
Jul 02, 2019
TVS Tyres Customer Care's response
Dear Nasir,
Your contact number is showing protected, Kindly inbox it.

Thank You,
Customer Care TVS Tyres
Jul 03, 2019
Updated by nasir123
i have not received any call yet. Please look into dis & resolve my problem urgent basis
Verified Support
Jul 03, 2019
TVS Tyres Customer Care's response
Dear Nasir,
As mentioned before, your contact number is showing protected, Kindly inbox it.

Thank You,
Customer Care TVS Tyres
Verified Support
Jul 04, 2019
TVS Tyres Customer Care's response
Dear Nasir,
We still haven't received your contact details so we are closing this request, if you need further support please email us on: [protected]@tvstyres.com
Thank You,
Customer Care TVS Tyres
Jul 05, 2019
Updated by nasir123
how to closed without reslove my request. already mantion many time my no but i have not received any call yet.Kindly find the screen shot details in the attachment .

Verified Support
Jul 08, 2019
TVS Tyres Customer Care's response
Dear Nasir,
As mentioned earlier, your contact number is showing protected, Kindly inbox it.

Thank You,
Customer Care TVS Tyres
Verified Support
Jul 09, 2019
TVS Tyres Customer Care's response
Dear Nasir, We haven't yet received your contact details. Your contact details are showing protected, kindly inbox it, so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres
Jul 09, 2019
Updated by nasir123
how to share cont details plz tell me
Verified Support
Jul 11, 2019
TVS Tyres Customer Care's response
Dear Nasir,
Pl share it in the message box.

Thank You,
Customer Care TVS Tyres
Jul 11, 2019
Updated by nasir123
compose option not available in the message box sir. look into screenshot

Verified Support
Jul 16, 2019
TVS Tyres Customer Care's response
Dear Nasir,
Pl inbox your contact details here:
https://www.facebook.com/TVSTyresIndia/

Thank You,
Customer Care TVS Tyres
Verified Support
Jul 17, 2019
TVS Tyres Customer Care's response
Dear Nasir,
You are requested to share your contact details on our FB page. Pl inbox your contact details here:
https://www.facebook.com/TVSTyresIndia/

Thank You,
Customer Care TVS Tyres
Verified Support
Jul 19, 2019
TVS Tyres Customer Care's response
Dear Nasir,
Thanks for sharing your contact details. Our customer support team will contact you shortly to address your concern.

Thank You,
Customer Care TVS Tyres
Verified Support
Aug 06, 2019
TVS Tyres Customer Care's response
Dear Nasir, We hope that you are satisfied with our resolution. If you need further support, please email us on [protected]@tvstyres.com.
Thank You,
Customer Care TVS Tyres
Complaint comments 

Comments

Dear Tvs Team
Thank you so much your help really appreciate & Thank you so much for response to me and Solving My problems. I'm so happy because change My Rear tyres

Again thank you so much for your support and guidance. TVS Support Team. LOVE you all :)

Thanks & Regards
Nasir
TVS Tyres Customer Care's response, Aug 2, 2019
Verified Support
Dear Nasir123,
thank you for your appreciation. We are glad to help you out.

Thank You,
Customer Care TVS Tyres

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