[Resolved] TVS Tyres — tvs conta 625 scooter tyre completely torn sidewall in just 1.5 year of purchase with vehicle

Akshansh Vatsa

from Lala, Assam

Address:

East Singhbhum, Jharkhand, 832108

I bought a Hero Maestro Edge VX with supplied TVS Conta 625 90/100-10 scooter tyre in May 2016 from Narbheram Hero, Jamshedpur, Jharkhand. However in just this short span, the tyre has had numerous number of punctures, regular leakage of air, absurd amount of noise, cracks in sidewall and finally complete burst of the tyre. I think I am eligible for a warranty claim. Help me out here.

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Feb 16, 2018

Complaint marked as Resolved

TVS Tyres customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

TVS Tyres Customer Care's response Dear Akshansh, We have received your complaint, to assist you better request you to share your contact number at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres

Verified Support

Jan 15, 2018

TVS Tyres Customer Care's response Dear Akshansh, We haven't yet received your contact number. Kindly share the same at [protected]@tvstyres.com, so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres

Verified Support

Jan 16, 2018

TVS Tyres Customer Care's response Dear Akshansh, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [protected]@tvstyres.com
Thank You,
Customer Care TVS Tyres

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Comments

Krashan Gopal Mathuria

from Meerut, Uttar Pradesh

सर अभी 10 महीने पहले मैंने टी वी एस टायर लिया था। कोनटा 625 खरीदा ।शायद टायर नवर[protected] है और इस का रजिस्टर नवर 233495 है।सर इस टायर ने जगह जगह टायर ने जगह बना ली है।अगर मेरी उस जगह पर अगुली रखु तो टायर फूल ने लगता है।

TVS Tyres Customer Care's response, Mar 22, 2018

Verified Support

Dear Krashan, We have received your complaint, to assist you better request you to share your contact number at [email protected], so that our customer support team can get in touch with you at the earliest.

Thank You,
Customer Care TVS Tyres

TVS Tyres Customer Care's response, Mar 23, 2018

Verified Support

Dear Krashan, We haven't yet received your contact number. Kindly share the same at [email protected], so that our customer support team can get in touch with you at the earliest.
Thank You,
Customer Care TVS Tyres

TVS Tyres Customer Care's response, Mar 26, 2018

Verified Support

Dear Krashan, We still haven't received your contact details so we are closing this request, if you need further support please email us on: [email protected]

Thank You,
Customer Care TVS Tyres